Delivery Information

Effective Date: 10-11-2023


1. Delivery Service Overview

1.1 At THE INDIAN SHELF we are committed to providing convenient and reliable delivery services to
our valued customers across the UK.

2.Delivery Zones

2.1 We offer delivery services to residential addresses within England, Wales, and most of Scotland.

3.Delivery Times

3.1 Orders placed between Monday and Thursday by 11 AM will typically be delivered by noon on the following day.
3.2 Weekend orders, placed on Friday or during the weekend, will be processed for shipment on Monday, with delivery scheduled for the following Tuesday.
3.3 Please note that we do not provide delivery services on UK bank holidays and the days immediately following a bank holiday.

4. Delivery Process

4.1 Our dedicated courier partners will handle the safe and timely delivery of your order to your specified residential address.
4.2 You have the option to instruct our courier to leave your parcel in a secure location if you are not available at the time of delivery.
4.3 For the preservation of perishable items and optimal product quality, we recommend transferring any temperature-sensitive contents to a freezer no later than 6 PM on the day of delivery.

5. Delivery Fees

5.1 Delivery fees, if applicable, will be clearly displayed during the checkout process. Any applicable charges are based on your location and the weight/volume of your order.

6.Contact Us

6.1 If you have any questions or require further assistance regarding our delivery services, please do not hesitate to contact our customer support team at 07493855515

7. Changes to this Delivery Information

7.1 We may update this delivery information as needed to enhance our services. Any changes will be posted on this page with a new effective date.
By placing an order with THE INDIAN SHELF you agree to abide by the terms and conditions outlined in this delivery information.

Please feel free to reach out to us for any additional details or clarifications regarding our delivery services. Your satisfaction is our priority.